You can easily track your shipment by using the tracking number provided to you upon booking. Simply enter the tracking number on our website or contact our customer service
Delivery timeframes vary depending on the destination and the selected service. Generally, domestic shipments within the UK are delivered within 1-2 business days.
Yes, Move Mate Logistics offers insurance coverage for shipped items to provide peace of mind for our customers. Additional insurance options may be available upon request for high-value items.
Move Mate Logistics has a streamlined returns process in place. Customers can initiate a return by contacting our customer service team and following the provided instructions. Refunds are processed promptly upon receipt and inspection of the returned items, in accordance with our refund policy.